Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

The delivery charges will be calculated at the checkout. Delivery costs are variable depending on location, weight of your order and the method selected.

Which payment methods are accepted in the Online Shop?

We accept most major cards (Visa & MasterCard) and PayPal.

How secure is shopping in the Online Shop? Is my data protected?

No payment details are stored by this website and are handled by our payment providers Stripe & PayPal. the SEMCS website is equipped with SSL encryption

What exactly happens after ordering?

Your order is processed and dispatched within 24 working hours. Should something that has been ordered isn’t in stock we’ll retain the out of stock on back order and dispatch the rest of your order.

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